Naturalproductman’s Blog

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Chembiodraw 14.0 Downloading Problems on the Mac?

Posted by naturalproductman on August 9, 2014

Did anybody else have trouble downloading Chembiodraw 14.0 on their macs?

 

My Chembiodraw 13.0 site license expired so I tried to download the new version 14.0 on my mac, but ran into several problems. Every time I would contact the customer support by email or through their website, it would take a long time for a response. The best thing was to get them on the phone.

 

First you need to make sure you have version 10.9 operating system.

 

Even after getting version 10.9, I had trouble with installation of the program because there is some glitch when you download.  I was lucky enough to get a hold of someone when I called their Waltham Massachusetts phone number at 5:30 AM.

On Finder you have to go to the Users folder, then Shared folder, then Library folder, then Preferences folder.

 

Then under Get Info option after right clicking the preferences folder, you have to go to Sharing & Permission in the pop up window. Then you have to let everyone have Read & Write permission.

 

Seems like I am not the only one with this problem because it is under the FAQ section of cambridgesoft.

 

Hope this helps anyone with the time and headache I had.

 

 

 

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